For support in general, please contact directly the support services of the service provider you purchased your archive subscription from.
For Direct customers only of View Archive provided by Barracuda/Sonian, you can open a ticket by sending an email to archivetechsupport@barracuda.com.
Please include, in your message, the url used to access the login page for the archive as well as a detailed description of the issue you are seeing.
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